Privacy Policy
How Assistabyte collects, uses, and protects your information.

Assistabyte

1. Scope & Effective Date

This Privacy Policy explains how Assistabyte (“we,” “our,” or “us”) collects, uses, discloses, and protects personal information when you use our websites, products, and services (collectively, the “Services”). This Policy applies to information we collect online and offline in connection with the Services.

Effective date: {{right_now.month}} {{right_now.day}}, {{right_now.year}}

2. Information We Collect

  • Contact & Account Data — name, email, phone, address, organization, and account credentials.
  • Commercial Data — purchases, subscriptions, preferences, support history.
  • Usage & Device Data — pages viewed, links clicked, IP address, browser, operating system, device identifiers, session logs.
  • Communications — messages, call recordings (where allowed), voicemail, and notes you share with us.
  • Cookies/Tracking — cookies, pixels, tags, and similar technologies (see “Cookies & Tracking”).
  • Integrations — data received from tools you connect (e.g., calendars, CRMs, telephony), per your settings.
  • Sensitive Data — only if you provide it and where permitted/required by law; we avoid collecting sensitive categories unless necessary for a specific purpose you authorize.

3. How We Use Information

  • Provide, operate, and improve the Services, including AI assistant features and customer support.
  • Process transactions, billing, and account administration.
  • Personalize content, communications, and experiences.
  • Analyze usage and develop new features and offerings.
  • Detect, prevent, and address security, fraud, and misuse.
  • Comply with legal obligations and enforce our terms and policies.
  • With your consent, send marketing communications you can unsubscribe from at any time.

5. Cookies & Tracking

We use cookies and similar technologies to remember settings, understand usage, and improve performance. You can manage cookies via your browser settings and, where offered, our cookie banner or preferences center.

  • Strictly Necessary — required for core functionality.
  • Performance/Analytics — help us understand how the Services are used.
  • Functional — remember preferences.
  • Advertising — personalize ads where applicable and compliant.

6. How We Share Information

  • Service Providers — vendors who perform services on our behalf (e.g., hosting, analytics, communications, payment processing) under contract.
  • Integrations/Partners — when you connect third-party tools or opt into partner features.
  • Legal/Compliance — to comply with law, enforce terms, or protect rights and safety.
  • Business Transfers — in connection with mergers, acquisitions, financing, or asset sales.
  • With Your Direction — when you ask us to share or make content public.

We do not sell personal information in the traditional sense. Where “share” or “sell” has a specific meaning (e.g., CPRA), you may opt out (see “Your Rights” and “Your Choices”).

7. SMS Disclosures (TCPA/Carrier)

  • By providing a phone number and opting in, you consent to receive SMS messages from Assistabyte.
  • Message & data rates may apply. Message frequency varies.
  • Reply STOP to cancel and HELP for assistance. Carriers are not liable for delayed or undelivered messages.
  • Your consent to receive texts is not a condition of purchase.

8. Data Retention

We retain information for as long as needed to provide the Services and for legitimate business or legal purposes, then delete or anonymize it in accordance with our retention policies.

9. Security

We use administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is 100% secure; we cannot guarantee absolute security.

10. Children’s Privacy

Our Services are not directed to children under 13 (or the age required by applicable law), and we do not knowingly collect personal information from them.

11. Your Privacy Rights (GDPR/CCPA/CPRA)

  • Access/Know — request details about the personal information we hold.
  • Correct — request corrections to inaccurate data.
  • Delete — request deletion, subject to legal exceptions.
  • Portability — request a copy in a portable format where applicable.
  • Opt-Out — opt out of targeted advertising, “selling,” or “sharing” as defined by CPRA: Do Not Sell or Share My Personal Information.
  • Withdraw Consent — where processing is based on consent.
  • Appeal/Complain — EEA/UK/Swiss residents may contact their supervisory authority.

To exercise rights, contact us at [email protected]. We may need to verify your request.

12. Your Choices

  • Marketing Emails — unsubscribe using the link in any email.
  • SMS — reply STOP to opt out.
  • Cookies — adjust browser settings and, where available, our cookie banner/preferences.

13. International Transfers

If you access the Services from outside your country, information may be transferred to and processed in regions with different data protection laws. Where required, we use appropriate safeguards (e.g., SCCs).

14. Changes to This Policy

We may update this Privacy Policy from time to time. The “Effective date” above reflects the latest version. Material changes will be posted on this page.

15. Contact Us